Support center
We're here to help you
NESGESFinance is preparing a support center with email assistance for general inquiries, alongside ecosystem documentation. Ticket and live-chat channels will be enabled progressively.
Tickets and live chat
Open a ticket or use live chat for real-time assistance, with dispute resolution aligned with governance.
- Ticketing system
- Integrated live chat
- Dispute resolution process
Knowledge base
Access troubleshooting guides and documentation to resolve questions on your own.
- Troubleshooting guides
- Usage documentation
- Training resources
Account recovery
Secure account recovery procedures, with identity verification and anti-phishing codes.
- Verified account recovery
- Anti-phishing codes
- Identity verification
Institutional clients
Specialized support and direct contact for institutional clients participating in tokenization projects.
- Dedicated contact
- Specialized project support
- Service agreements
Get the help you need
Contact our support team and we will resolve any questions about the ecosystem.