Support center
We're here to help you
Get assistance through tickets, live chat and our knowledge base, with specialized support for institutional clients.
Tickets and live chat
Open a ticket or use live chat for real-time assistance, with dispute resolution aligned with governance.
- Ticketing system
- Integrated live chat
- Dispute resolution process
Knowledge base
Access troubleshooting guides and documentation to resolve questions on your own.
- Troubleshooting guides
- Usage documentation
- Training resources
Account recovery
Secure account recovery procedures, with identity verification and anti-phishing codes.
- Verified account recovery
- Anti-phishing codes
- Identity verification
Institutional clients
Specialized support and direct contact for institutional clients participating in tokenization projects.
- Dedicated contact
- Specialized project support
- Service agreements
Get the help you need
Contact our support team and we will resolve any questions about the ecosystem.